If you cancel a Breeze Airways flight, whether you get money back depends largely on when you cancel and which type of fare you purchased. Here’s a clear breakdown in paragraph style:
If you cancel your reservation within 24 hours of booking, and your flight is scheduled to depart at least seven days later, you are entitled to a full refund to your original form of payment—this applies regardless of which fare you bought.
Beyond that 24-hour window, the situation changes depending on your fare:
Most Breeze fares—including Nice, Nicer, and Nicest—are considered non‑refundable. If you cancel more than one hour before departure, you will generally receive the value of the ticket as BreezePoints (airline credit), not cash. These points must be used for future travel on Breeze and typically remain valid for up to 24 months or one year depending on the fare rules. Breeze does not impose cancellation fees, but fare differences or bundled benefits may affect your final credit balance.
If you purchased the No Flex Fare—Breeze’s most restrictive ticket—you cannot change your itinerary. Cancelling that fare more than one hour before departure may make you eligible for partial travel credit only, with the percentage credited based on how early you cancel (for example, up to 100% if done more than 60 days out, decreasing to zero within one hour before departure).
If Breeze cancels your flight due to operational reasons, you are normally entitled to a full cash refund to your original payment method—not just points—especially if you decline their rebooking offer. Involuntary delays beyond a certain length (for instance, more than two hours or overnight) may also entitle you to reimbursement or hotel compensation, following submission of documentation within specified timelines.
Breeze’s customer support is mainly digital: you generally manage cancellations through the My Trips section on Breeze’s website or app. If needed, you can contact them via email, text, or social messaging, though direct phone support may be limited.
In short: Yes, you can cancel a Breeze flight and sometimes get cash back, but only if you fall within the 24-hour booking window and meet the advance‑purchase requirement. At other times, refunds are usually issued as travel credit (BreezePoints) unless Breeze cancels or significantly delays your flight.
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